Please click on the “Get a free initial assessment” button on our homepage. Fill out the form and write a brief summary of what happened. Concentrate on the facts (not e.g., on your own investigations, etc.). Make sure the transaction data is in a copy and paste format, we cannot copy and paste files from screenshots. Without the transaction ID (TXID) we cannot perform any preliminary feasibility study. You can then select and book a free appointment for a video call for a detailed evaluation.